Important Shipping Information

Tracking Information

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All orders are shipped according to our cut-off times for orders received!

NO P.O. BOXES Please! UPS Cannot deliver to them!

We do not process or ship orders in the evenings (after 5PM EST), on the weekends, or during holidays.

Shipping Schedule:
(All times shown below are Eastern Standard Time (EST)

All Domestic and International Orders Received are shipped UPS:

        • Orders placed before 5pm EST (Mon – Fri) SHIPPED SAME DAY
        • Orders placed after 5pm EST– (Mon – Fri) SHIPPED OUT NEXT BUSINESS DAY.

*SATURDAY DELIVERIES: All orders must be placed by phone. Saturday deliveries may be subject to additional charges.

              • No Sunday Deliveries:
                All orders placed after 5PM on Friday will ship Monday. Orders placed on Saturday & Sunday will also ship out on Monday.
              • Saturday Deliveries:
                Saturday deliveries are available for priority next day air packages ordered before Friday before 5pm EST. Additional Shipping Fees may apply. Contact our Order Line at 1-877-247-1354. for more information.
              • UPS Next day Delivery:
                Orders placed prior to 5:00 PM (Mondays -Thursdays) will be delivered the following business day. Overnight orders placed on Fridays before 5PM EST will not be delivered until Monday, unless specified for Saturday delivery.
              • UPS 2nd Day Delivery:
                Orders placed prior to 5:00 PM EST (Mon – Fri) will be delivered the second business day by 6:00PM EST . 2nd Day orders placed on Thursdays will not be delivered until Monday.
              • UPS 3day Select Delivery:
                Orders placed prior to 5:00 PM (Mon – Fri) will be delivered the third business day by 6:00PM.
              • UPS Ground Delivery: (4-7 day Delivery)
                Orders placed prior to 5:00 PM EST (Mon – Fri) will be delivered between four to seven business days by 6:00PM.
              • Cancelled order information
                Customers who cancel their order after shipment will still be liable for shipping costs, as we have to pay UPS for shipping regardless of whether or not the customer decides to ultimately cancel the order. UPS automatically charges us additional shipping fees for refused deliveries. If the order is refused at the time of delivery, a refund for the purchase price of the items ordered minus a 20% restocking fee will be issued when the order is returned to us.
                To maintain the quality and integrity of our products we do not restock or resell products which have been in the hands of previous customers. Once an order has been delivered we cannot accept a return of unused items.
              • We do NOT monetarily guarantee delivery times. Once the order leaves our warehouse we are no longer in control of the delivery. NO P.O. BOXES PLEASE! UPS cannot deliver to them!

*Business days are Monday through Friday excluding Federal Holidays. * Also if you place an order and decide to cancel it after it has been shipped, you are still liable for the shipping costs. By purchasing anything on our site, you agree to the above conditions.